This website is operated by Garzy Bee Pharmacy & Mart. We are committed to handling personal information responsibly and in accordance with applicable data protection requirements in Ghana.
Who We Are
Garzy Bee Pharmacy & Mart provides pharmacy products, pharmacy services and selected everyday services to customers in Kumasi, Ghana.
For the purposes of this Privacy Policy, references to “Garzy Bee”, “we”, “us” or “our” refer to Garzy Bee Pharmacy & Mart.
Information We May Collect
The information we collect depends on how you interact with our website and services.
Contact information such as your name, telephone number and email address.
Enquiry information that you provide when contacting us about products or services.
Communication information contained in emails, website enquiries, telephone enquiries or WhatsApp messages.
Technical information which may include browser information, device information, IP address and website usage information.
Health-related information that you choose to provide when asking about a pharmacy service or medicine.
How We Collect Information
We may receive personal information when you:
- contact us through a website form;
- send us an email;
- contact us by telephone;
- contact us through WhatsApp;
- make an enquiry about a product or service;
- visit or interact with our website; or
- provide information to us directly while using one of our services.
How We Use Your Information
We may use personal information where reasonably necessary to operate our business and respond to customers.
To respond when you ask about products, services or availability.
To provide or assist with services that you request from Garzy Bee.
To communicate with you and provide appropriate customer assistance.
To maintain, secure and improve the operation of our website.
To meet applicable legal, regulatory or record-keeping requirements.
To protect our website, customers and services against misuse or fraud.
Health-Related Information
Because Garzy Bee operates a pharmacy, you may sometimes choose to provide information relating to your health, medicines or pharmacy needs.
We will only use health-related information for an appropriate purpose connected with your enquiry, pharmacy service or other lawful requirement.
Do not send more medical or personal information through the website, email or WhatsApp than is reasonably necessary for your enquiry.
When We May Share Information
We do not sell personal information.
Personal information may be disclosed where reasonably necessary to:
- provide a service you have requested;
- work with trusted website hosting, technical or service providers;
- protect our business, customers or website;
- comply with a legal or regulatory obligation; or
- respond to lawful requests from authorised public authorities.
Where third parties process personal information on our behalf, we expect appropriate safeguards to be used.
Cookies & Website Technology
Our website may use cookies or similar technologies required for website functionality, security, performance or user preferences.
If analytics, advertising or other optional tracking technologies are introduced, this Privacy Policy and any cookie notice should be updated to reflect those services.
You can usually control or delete cookies using the settings provided by your web browser.
Data Security
We take reasonable technical and organisational steps designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
How Long We Keep Information
Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, regulatory, accounting or business requirements.
Information that is no longer required should be deleted, anonymised or securely disposed of where appropriate.
Your Data Protection Rights
Subject to applicable Ghanaian data protection law, you may have rights relating to the personal information we hold about you.
Ask whether we process your personal information and request information about that processing.
Ask us to correct personal information that is inaccurate or incomplete.
Object to certain uses of your personal information where permitted by law.
Ask us not to use your personal information for direct marketing purposes.
Where processing is based on your consent, you may withdraw that consent, subject to applicable legal requirements.
Contact us if you believe your personal information has been handled improperly.
We may need to confirm your identity before responding to a request relating to personal data.
Third-Party Websites & Services
Our website may contain links to third-party services such as WhatsApp, mapping services, social media platforms or other external websites.
Those services operate under their own privacy practices and policies. Garzy Bee is not responsible for the privacy practices of independent third-party websites.
Children's Privacy
Our general website is not designed to knowingly collect unnecessary personal information from children.
Where information relating to a child is required for an appropriate pharmacy or healthcare purpose, it should be handled with additional care and in accordance with applicable requirements.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, data-processing practices or legal requirements change.
The latest version will be published on this page together with an updated revision date.
Privacy Enquiries
If you have a question about this Privacy Policy or how your personal information is handled, contact Garzy Bee Pharmacy & Mart.
You may also have the right to raise a data-protection concern with Ghana's Data Protection Commission.
Visit Data Protection Commission →